To place a custom order, simply choose the "Customizable Doormat" option from our product listings. You'll be able to enter your desired message, logo, colors, and any other specific instructions during checkout. If you have any questions or need assistance, feel free to email us at Lve.Notes@Outlook.com.

Our standard processing time is typically 5-7 business days. Custom orders may take a bit longer depending on the complexity of the design. Once your order is ready, we’ll ship it out immediately and provide you with a tracking number.

Yes, we gladly accept returns. You must contact us via email within 3 days of delivery and ship the item(s) back within 5 days of delivery. Please note that buyers are responsible for return shipping costs. Custom or personalized orders cannot be returned.

Unfortunately, we do not accept cancellations or exchanges. All sales are final. If you encounter any issues with your order, please contact us at Lve.Notes@Outlook.com, and we will do our best to assist you.

Shipping is a flat rate of $10 per doormat. We use reliable shipping carriers to ensure your doormat arrives safely and promptly.

Our doormats are made from high-quality coir, which is excellent for trapping dirt and debris. They are durable and designed to withstand outdoor conditions.

To prolong the life of your doormat, we recommend placing it in a sheltered area away from direct rain and sunlight. Regularly shake out the mat to remove dirt and debris. Avoid using harsh chemicals or submerging it in water.

Yes, we offer bulk orders for special events, corporate gifts, and more. Please contact us at Lve.Notes@Outlook.com to discuss your requirements and receive a custom quote.

If you have any further questions or need assistance, please feel free to email us at Lve.Notes@Outlook.com. We’re here to help!